Service quality perceptions and patient satisfaction: a study of hospitals in a developing country
| Title | Service quality perceptions and patient satisfaction: a study of hospitals in a developing country |
| Year | 2001 |
| Author | S. S. Andaleeb |
| DOI | http://dx.doi.org/10.1016/S0277-9536(00)00235-5 |
| URL | http://www.sciencedirect.com/science/article/pii/S0277953600002355 |
| Journal | Social Science & Medicine |
| Document Type | Journal Article |
| Document Availability | Full Text |
| Classification | Other complementary UHC initiatives |