The Concept of Access: Definition and Relationship to Consumer Satisfaction

Title The Concept of Access: Definition and Relationship to Consumer Satisfaction
Year 1981
Author R. Penchansky and J. W. Thomas
DOI  
URL http://journals.lww.com/lww-medicalcare/Fulltext/1981/02000/The_Concept_of_Access__Definition_and_Relationship.1.aspx
Journal Medical Care
Document Type Journal Article
Document Availability Abstract
Classification Access; policy

 

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