The Concept of Access: Definition and Relationship to Consumer Satisfaction
| Title | The Concept of Access: Definition and Relationship to Consumer Satisfaction |
| Year | 1981 |
| Author | R. Penchansky and J. W. Thomas |
| DOI | |
| URL | http://journals.lww.com/lww-medicalcare/Fulltext/1981/02000/The_Concept_of_Access__Definition_and_Relationship.1.aspx |
| Journal | Medical Care |
| Document Type | Journal Article |
| Document Availability | Abstract |
| Classification | Access; policy |